§ 67-33. Passengers' rights and complaints.

Latest version.

A.
Rights. Passengers in vehicles for hire are entitled to quiet, safe, orderly, timely, comfortable transportation, at a price stated on a schedule of fares, posted in the vehicle in a clear and readable manner.

B.
Complaints. Passengers who wish to file complaints regarding poor service, poor vehicle conditions, improper conduct or any other reason should do so by completing a complaint form obtained from the Commissioner of Public Safety or his designee and shall file with the Commissioner/designee the completed complaint form.

                    
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